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Frequently Asked Questions

Features

Updated: 10 hours ago

Our contemporary Swiss timepiece has been designed to support active, independent people who want a simple watch that provides the reassurance of speaking to someone in an emergency.


  • Easy to see the time: press the display button for a clear analogue or digital watch face format.

  • Showerproof: IP67 rated so you can wear the watch in the shower.

  • Extended battery: Average 6 days between recharges.

  • Easy strap replacement: made easy with the quick release pins & standard 20mm lug

  • Works anywhere: In the house or out and about using a built in mobile network sim card.

  • No mobile phone, hub or WiFi needed: The watch does not need additional technology to work.


Safety:

  • Emergency telephone calls from your wrist: Press the SOS button for a 2 way telephone call, with your support network, through the watch.

  • Emergency GPS location: is securely shared with your support network.

  • Auto answering incoming calls: After the SOS button is pressed the watch answers incoming calls from family or the emergency services.

  • SOS telephone call triage: Your support network are contacted in priority order.


Companion service:

  • Low battery alerts: raised to designated support contacts ensure the watch does not run out of power.

  • Your get your own Dedicated Companion Advisor (single point of contact for setup and ongoing support)

  • Free 1-2-1 getting started call: with your Companion Advisor

  • UK based support: Companion support have extensive experience in UK care and technology.


Product specification:

 
 
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